Returns & Exchanges

Not happy with your purchase? Be sure to email us at hello@houndshq.com.au within 14 days of receipt of delivery to let us know why you’re not happy!

Any returns must be in original, unused condition, with all packaging and swing tags still in tact.

All shipping cost associated with the return is at the buyers expense and original shipping costs will not be refunded.

Unfortunately due to some of our brands not able to offer a re-supply of products, an exchange is not always available. If this is the case, store credit will be provided for the purchase price.

Shop in store: 1a, 49 Berrigan Drive, South Lake WA

Monday-Thursday: By Appointment Friday/Saturday 10am-3pm
Sunday 11am-3pm

ABN: 32 469 317 489.  P.O. Box 3121, Success WA 6964.

 

Click 'n' Collect

We are proud to announce our new 'Click n Collect' location at: Happy Tails Doggy Daycare - 11 Douglas St, West Perth WA.

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